Genie M-4700 User Manual download pdf (Page 29)

LIKELY CAUSE AND SOLUTION

■ Does opener have electric power? Plug a lamp into the electric outlet to see if lamp turns on. If not,

check fuse box or circuit breaker (some outlets are controlled by wall switch).

■ Have you disengaged all locks on door? If not, do so.

■ Has snow or ice built up under door? Door may be frozen to ground. Remove any restrictions.

■ The garage door spring may be broken. Have it replaced by a professional garage door technician.

■ Are wiring connections correct? Check wall control wiring on page 14 and 15.

■ Is wall control door’s Pushbutton lit? If not, disconnect low voltage wires to wall control and

momentarily touch them together. If opener runs, replace wall control. If opener does not run,

check wiring connections at opener, and check wire for shorts or breaks under staples.

■ Is the wall control button light flashing? If so, your opener is in the vacation / lock mode. Turn off

vacation/lock mode. Refer to

“Wall Control Panel” on

page 23.

■ Does the transmitter indicator light glow when the transmitter button is pressed? If not, replace

battery. Refer to “Installing the Battery” on page 22.

■ Has the opener learned the code of the transmitter? Repeat transmitter programming steps. Refer

to “Transmitter Programming” on page 19.

■ Have all transmitters been set with the same code? Repeat code learning procedure for all remote

devices. Refer to “Multiple Transmitters” on page 22.

■ Is photo eye obstructed? If so, door will only close while wall control door Pushbutton is pressed

and held. Refer to “Align and Test Photo Eyes” on page 20.

■ Has the HomeLink® transceiver learned the code of the transmitter? Repeat programming steps

(refer to HomeLink

Manual)

■ Check antenna wire installation. Refer to page 16.

■ Is something obstructing the door? Remove obstructions only after ensuring door area is free

of persons, pets, and any other objects.

■ If door has been working properly but now doesn’t open all the way, increase the up force

and/or reset the open travel limit (page 19). REPEAT “TEST SAFETY REVERSAL” (page 20) AFTER

ADJUSTMENT IS COMPLETE.

■ Is something obstructing the door or in the path of the photo eye? Remove obstructions only after

ensuring door area is free of persons, pets, and any other objects.

■ If door has been working properly but now doesn’t close all the way, increase the down force and/

or reset the close travel limit (page 19). REPEAT “TEST SAFETY REVERSAL” (page 20) AFTER ADJUST-

MENT IS COMPLETE.

■ Check the photo eyes for proper connection and alignment (page 20).

■ Increase force in down direction. REPEAT “TEST SAFETY REVERSAL” (page 20) AFTER ADJUSTMENT

IS COMPLETE.

■ Is something obstructing the door? Pull emergency release knob and open door manually. If it is

unbalanced or broken, call for professional garage door service.

■ Clear ice or snow from garage floor area where garage door closes.

■ Review and increase force adjustment setting for down travel (page 19).

■ If door reverses from fully closed position, decrease travel limits (page 19).

■ REPEAT “TEST SAFETY REVERSAL” (page 20) AFTER ADJUSTMENT IS COMPLETE.

■ Replace the light bulb(s)—maximum 60 watts each. Use a “garage door opener light bulb”

if regular type bulb burns out prematurely. Refer to page 16.

■ Is the wall control Light Feature on? Press Light Button to turn off. Refer to page 23.

(applies only to M-4700 model)

■ Door may be out of balance or springs are broken. Close the door and use emergency release

knob to disconnect trolley. Open and close door manually. A properly balanced door will hold

itself halfway open while being supported entirely by its springs. If it does not, disconnect the

opener and call for professional garage door service. DO NOT increase the force to the opener

to compensate for unbalanced or damaged door.

■ Door may be locked with a manual door lock. Remove any manual door locks.

■ Springs are broken or door is out of balance. (See “Situation” immediately preceding this one).

■ Use the emergency release knob to disconnect trolley. Door can be opened and closed manually.

When power is restored, reconnect trolley and resume automatic operation of door. Refer to

“Check Emergency Release” on page 13.

SITUATION:

Opener does not operate

from either wall control

or transmitter:

Opener operates from

transmitter but not from

wall control:

Opener operates from

wall control but not

transmitter:

Opener does not work

from HomeLink

Opener operate from

transmitter only from

short distance (applies

only to 40MHz models):

Door does not open

completely:

Door does not close

completely:

Door opens but will not

close at all:

Door reverses for no

apparent reason:

Opener light does not

turn on:

Opener light does not

turn off:

Opener strains or maxi-

mum force is needed

to operate door:

Opener does not move

door at all:

Opener won’t work due

to power failure:

17. HAVING A PROBLEM?

1 2 ... 24 25 26 27 28 29 30 31 32

Comments to this Manuals

No comments

Genie M-4700 User Manual Page 29

Comments to this Manuals

Related products and manuals for Garage Door Opener Genie M-4700